Privacy Policy

1. Who we are and scope

evercrisp.ai LLC (“evercrisp.ai,” “we,” “our,” or “us”) operates this website and related advisory, implementation, assessment, and communications services. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit the site, submit a form, request an assessment, communicate with us, or otherwise engage with our services.

This policy applies to information processed by evercrisp.ai LLC. Engagement-specific confidentiality, data handling, or security terms may also be addressed in a separate written agreement or statement of work.

2. Information we collect

• Information you provide. This includes your name, email address, company or organization, title or role, inquiry type, scheduling details, messages, assessment answers, business context, documents or links you choose to share, and any other information you submit through forms, email, calls, meetings, or other communications.
• Assessment and engagement information. If you request an AI Readiness Snapshot, AI Opportunity Alignment and Impact Potential report, workshop, advisory engagement, or other service, we may process the details you provide and information developed during our review, research, analysis, communications, and delivery work.
• Technical and usage information. Your browser, device, and our service providers may send standard request data such as IP address, user-agent string, referrer, URLs visited, timestamps, approximate location derived from IP address, diagnostic logs, and performance or security events.
• Analytics and interaction data. We may use privacy-conscious analytics and similar tools to understand aggregate traffic, conversion patterns, product interest, site reliability, and how visitors move through the site.
• Information from third parties. We may collect publicly available, client-provided, vendor-provided, or independently researched business information that helps us evaluate an inquiry, prepare for a conversation, deliver services, protect our rights, or improve our offerings.

3. How we use it

We may use information for any lawful business purpose connected to operating, improving, protecting, marketing, and delivering evercrisp.ai LLC and its services, including:

• To operate the site, forms, reports, scheduling flows, email systems, databases, analytics, and related infrastructure.
• To evaluate inquiries, qualify prospective clients, decide whether to engage, prepare assessments or reports, and deliver advisory, implementation, workshop, or related services.
• To communicate with you, respond to requests, send transactional messages, schedule meetings, maintain relationship history, and manage business records.
• To research, analyze, develop, test, improve, and refine our frameworks, offerings, workflows, internal tools, templates, reports, operations, and client-service methods.
• To create, use, and retain aggregated, anonymized, de-identified, or otherwise non-identifying insights, benchmarks, examples, learnings, and internal reference materials.
• To protect the site, services, users, clients, vendors, and evercrisp.ai LLC from abuse, fraud, spam, security threats, unauthorized access, legal exposure, or other harmful activity.
• To comply with law, enforce agreements, preserve evidence, exercise legal rights, respond to lawful requests, and support accounting, tax, audit, compliance, and other business administration needs.

4. How we disclose information

We do not sell personal information in the ordinary meaning of that phrase. We may disclose information when we believe it is appropriate, useful, or necessary for a lawful business purpose, including to:

• Service providers and vendors that host the site, store data, send email, provide analytics, support scheduling, operate security or diagnostics, process payments, or help deliver our services.
• Professional advisors, contractors, subcontractors, consultants, legal counsel, accountants, insurers, auditors, and other representatives assisting evercrisp.ai LLC.
• Clients, prospects, or third parties when you direct us to disclose information, when disclosure is inherent in the service requested, or when needed to carry out an engagement.
• Government authorities, courts, regulators, law enforcement, or other parties when we believe disclosure is required or permitted by law, legal process, contract, security needs, or protection of rights and safety.
• A buyer, investor, lender, successor, assignee, or advisor in connection with a financing, diligence process, restructuring, merger, acquisition, sale, transfer, bankruptcy, or similar business transaction involving all or part of evercrisp.ai LLC.

5. Service providers and tools

We use a practical set of providers to operate the site and deliver our work. These may include Vercel for hosting and analytics, Supabase for databases, Resend for email, Calendly for scheduling, and other infrastructure, productivity, security, analytics, communications, payment, AI, or professional-service tools we reasonably choose to use. These providers process information under their own terms and privacy commitments.

6. De-identified and aggregated information

We may use information that has been aggregated, anonymized, de-identified, or otherwise transformed so that it does not reasonably identify you or your organization. We may use and disclose that information for any lawful purpose, including research, benchmarking, product and service development, internal training, case-pattern analysis, thought leadership, marketing, and improving our methods.

7. Retention

We retain information for as long as we determine it is reasonably useful or necessary for the purposes described in this policy, including to maintain business records, support current or future conversations, improve our services, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights. We may retain de-identified, aggregated, backup, archival, security, and legal records for longer periods where appropriate.

8. Your choices

You may ask us to access, correct, delete, restrict, or stop using certain information by emailing privacy-tos@evercrisp.ai. We will review requests in light of applicable law, identity verification, contractual obligations, security needs, and legitimate business recordkeeping. We may decline or limit requests where legally permitted.

9. Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information. No website, network, database, vendor, email system, or method of transmission is completely secure. You provide information at your own risk, and we cannot guarantee absolute security.

10. Children

The site and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we will review the request.

11. Regional rights and international use

Depending on where you live, you may have additional privacy rights under applicable state, federal, or international law. We will respond to legally required requests in the manner and timeframe required by applicable law. If you access the site from outside the United States, you understand that information may be processed in the United States and other jurisdictions where we or our providers operate.

12. Changes to this policy

We may update this Privacy Policy at any time. The “Last updated” date at the top reflects the most recent revision. Your continued use of the site or services after an update means the updated policy applies to information collected or used after the effective date, to the extent permitted by law.

13. Contact

Privacy and legal questions should be sent to privacy-tos@evercrisp.ai.